Wine Wholesale - 01162 787 018
Categories
Explore
Bestsellers
Customer favourites
Staff Suggestions
Customer Service
Latest Products  more

Delivery Policy

With a network of 120 local depots (nearly a third of which own a share of APC) and a seperate system for fragile goods, APC offer a far more reliable service for delivery of wines and spirits. 

Delivery is charged per order. Delivery to mainland UK (excluding Scottish Highlands) is priced at £6.95 for orders up to £200 and free for orders over £200. Saturday delivery to mainland UK (excluding Scottish Highlands) is available at £29.95. Deliveries to Scottish Highlands, Northern Ireland and the Isle of Wight are £18.95. Delivery to Scottish Islands is charged at £21.95. Delivery to Southern Ireland is £21.95. The exact delivery cost is calculated using your postcode during the checkout process. 

UK mainland orders placed before 12 noon Monday to Thursday will usually be delivered the next working day. (excluding bank holidays, subject to stock availability). Orders placed after noon on Thursday will be delivered on Monday. Orders placed after noon on Friday will arrive on Tuesday. Orders for delivery Saturday (£29.95 delivery charge) need to be placed no later than 12 noon on the Friday preceding delivery day). Please allow up to 5 working days for delivery to other areas. All times quoted are subject to stock availability.; 

Tracking details will be sent by APC to the email address given when the order was placed. You will also be able to track your order by logging into your account. 

Please note: A signature will be required at the delivery address. If you require the delivery to be left with neighbours or in a safe place, you can advise us of this by email (quoting your order number) or be entering the requirements in the gift message box during checkout. Items are left at your own risk! 

About APC Overnight

People rely on APC Overnight’s service because we have built our reputation on quality. Our network continues to grow year-on-year thanks to exceptional service levels underpinned by state-of-the-art technology. We now collect, route and deliver more than 1 million parcels every month. 

The APC Overnight network was founded by a group of experienced delivery companies committed to providing excellent service in the then-fledgling UK overnight market. The network’s subsequent expansion has been carefully managed to ensure that the founding principles remain at the company’s core. Of our 120+ depots, nearly one-third are shareholding members, and the majority have been part of the network from the start. Our depots are totally integral to our quality commitment, so service levels are continually monitored by our team of company auditors. Such is the network’s reputation within the industry that there is a waiting list of depots keen to join us. 

Excellent service demands the right people along with the right systems – so cutting edge technology is the other vital ingredient in our success. From the scanning systems carried by drivers to online ordering and tracking designed to keep customers up-to-date and to integrate with company ordering systems, APC Overnight is committed to continual IT investment and upgrade. 

Meanwhile, out on the roads, we regularly upgrade our fleet of local delivery vehicles and trunkers to and from our Midlands hub. We have recently invested in new tractor units and aerodynamic trailers which give improved fuel consumption and lower emissions, reducing our carbon footprint, and we are currently investing in innovative new lifting deck trailers which improve both safety and efficiency.

Continue
Web Design by DevMac Systems